Privacy Policy

Last updated: March 2026

1. Information We Collect

We collect information you provide when creating your account, including name, email address, and professional credentials. We also collect usage data and technical information when you use the Platform.

2. How We Use Your Information

We use your information to: operate the Platform and match crew with employers; send transactional emails (verification, notifications); improve Platform features; and ensure safety and prevent fraud.

3. Legal Basis for Processing

We process your personal information based on: (a) contract performance — providing the services you signed up for; (b) legitimate interest — fraud prevention, platform security, and service improvement; (c) consent — for optional features and communications you opt into; (d) legal obligation — when required by law enforcement or court order.

4. Geographic Scope

CrewConnect is operated by AH360 Photography LLC from the United States and is intended for users located in the United States. If you access the Platform from outside the US, you do so at your own discretion and are responsible for compliance with local laws.

5. Privacy-First Design

CrewConnect is built with privacy as a core principle. Profiles are anonymous by default — your real name and contact information are only revealed to another user after you explicitly accept an introduction request.

6. Information Sharing

We do not sell your personal information. We share information only with: other users when you consent to an introduction; service providers who help operate the Platform; and law enforcement when legally required.

7. Credentials and Certifications

Credential information you provide is used to facilitate matching and support qualification review. Credential numbers are visible only to you and Platform administrators.

8. Credential Documents

When you upload supporting documents (such as USCG licenses, captain's certifications, or other credentials), these files may contain sensitive personal information including your full legal name, date of birth, license or certificate numbers, and photographs. These documents are:

- Stored securely with encryption at rest in our cloud storage provider - Access-controlled — only accessible to you and Platform administrators during the review process - Not publicly visible — document files are never displayed to other users or indexed by search engines - Deleted when you request — if you delete your account, all uploaded documents are permanently removed from our systems

We recommend redacting any information on your documents that is not relevant to the credential being submitted (such as home address or Social Security number) before uploading.

9. Data Retention

We retain your account data as long as your account is active. You may request deletion of your account and associated data at any time. When you delete your account, we scrub all personal information from our database and permanently delete uploaded documents from storage.

10. Security

We implement industry-standard security measures including encrypted connections (HTTPS/TLS), hashed passwords (bcrypt), role-based access controls, CSRF protection, rate limiting, and Content Security Policy headers.

11. Cookies

We use session cookies to maintain your login state. We do not use tracking or advertising cookies. No cookie consent banner is required as we only use strictly necessary session cookies.

12. Your Rights

You may: (a) access your personal information through your account settings; (b) correct inaccurate information by editing your profile; (c) delete your account and all associated data through account settings or by contacting us; (d) export a copy of your personal data through your account settings or by contacting us at the email below.

13. Children's Privacy

CrewConnect is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes via email or in-app notification.

15. Contact

For privacy questions or data requests, contact us at Steve@ah360views.com.